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A dedicated specialist since 1983, SAI has a demonstrated record of industry leadership and a client retention rate that would be the envy of any competitor. Providing excellent service to our customers has been our focus and our customers have rewarded us in return!
Since we are specialists, we can also help you by consulting to improve workflow capabilities or to suggest improvements to the system/procedures to enhance performance. Our deep domain experience has taught us how to “tweak” a system to get the most out of your business investment!
- "Our relationship with Systems Auditing has lasted for decades. During that time they have provided us with consistently reliable and functional cost tracking systems. Technical and business service has been excellent and we remain a loyal customer."
- "SAI has been a long term vendor and service provider for McCuaig Desrochers LLP. We use SAI unique tracking system which enable the firm to track and recover a large percentage of disbursements. This includes scanning, scan to email, printing and copying documents, as well as tracking faxes and long distance phone calls. SAI staff are personable, excellent to deal with and are very quick to responds to questions or concerns. As the Human Resources and Facility Manager I highly recommend using SAI Systems Auditing."
- "If you are looking to recover disbursements, there is no better cost recovery system than Copitrak and the specialists you want to talk to are at SAI Systems Auditing. Their software integrates well with accounting systems and their hardware is indestructible. It all just works."
- “We have worked with SAI for a number of years now and find their staff extremely knowledgeable and responsive to our needs.”
- "As SAI has grown and evolved, their professionalism and customer service has remained the same – exceptional! It has been a pleasure working with SAI because their staff are knowledgeable, accommodating and their response to issues is very timely. Their systems are integrated with other suppliers, many who they have developed relationships with, so upgrading systems is seamless."
- "I have been a client of Copitrak for almost 8 years. The one thing that they focus on is service and support to their clients, which I appreciate. If I need help, I can always get someone on the telephone, whether it’s late at night or over a weekend if necessary. The most important thing to me is that we associate with each other not only as colleagues, but friends as well. Ray and his group are known to take care of their clients, and that will never change."
- "Our experience partnering with SAI has been a very positive one, right from the beginning. We needed an effective solution for cost recovery from printing, copying, and scanning. SAI provided Bennett Jones with a cost-effective, flawless and timely implementation of Copitrak. In addition, we have since received an efficient and professional post-implementation support services from them."
- "We have been dealing with SAI for over twenty years for all our cost recovery solutions. Their professionalism and level of service throughout the whole organization of SAI has been outstanding. Their intimate knowledge of the legal industry has proven invaluable in maximizing the return on our investment in their cost recovery solutions. Based on our experience with SAI and the confidence we have in their recommendations, SAI has become our sole source provider for all our cost recovery solutions. I would not hesitate in recommending SAI to any organization that is intent on reducing its overheads and improving its margin levels."
- “The Systems Auditing solution has been a perfect fit of both product and service for our firm. It’s ever expanding products are invaluable and essential to our operation. Their exceptionally skilled and dedicated staff do a terrific job in supporting and maintaining their products."
- "Our relationship with SAI is great throughout the organization. The people are professional, offer great advice and provide great service. Their tracking system works very well when integrating with our systems and whenever we look at purchasing new software or hardware they are proactive in making sure we find a way to make the integration a smooth success!"