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		Support SUPPORT SERVICES Get industry-leading support whenever, wherever and however you need it. SAI provides the resources you need to quickly and proactively solve product-related issues and questions to help you ensure business continuity…and maximum cost recovery. Since 1983, service and support have been critical to our great success. There isn't a supplier that can tell you that they provide such great product that it doesn't need support. Or one that can tell you that this is all software today and remote support is all that's required. We can tell you that we have won many clients over as a result of that kind of a business approach. More and more of the product that we supply is software and yes, remote support can handle some problems efficiently and effectively. However, what about those times when the problem can't be solved on-line or over the phone? And there are still terminals to be serviced, upgraded, or given preventative maintenance. And how can a remote support person advise you on how to increase your recoveries or how to make use of inherent workflow utilities unless they visit your site and see the operation in person? This industry is not a service bureau…although some suppliers are trying to go that route. We stake our reputation on our service because that's what we believe you want. Our deep domain experience is backed up by years of expertise. In fact two of our 8 support people have been with us since the mid '80's and the two owners since 1983! There are only a handful of sites (legal/architects/engineers) in Western Canada that use a competitive product and as a result we are able to provide onsite service to almost all our customers in all the major cities. We visit our clients on a regular basis to review their sites and provide expert advice based on on-site discovery. Take the next step. Learn more about how to reduce risk, improve recoveries and speed time-to-business value with expert services and support from SAI.  Call now: 800-667-0332 or contact your local SAI representative today. Support E-mail Address Systems Auditing Technical Support »»  Brochure Downloads